1211

There were multiple things wrong with this unit. When we arrived the outdoor furniture was missing, only a table was there. We didn't receive the outdoor furniture until Wednesday, of a Saturday-Saturday stay. The unit wasn't particularly clean. The washer was extremely noisy. I mean, you couldn't hear the tv over the washer. The tv in the living room area was literally going out and you would have to continually turn it off and on to get it to show a picture. There was poor water pressure in the guest bathroom. Every drawer was broken in the guest bedroom dresser. One of the drawers in the refrigerator was broken. I could keep going but I believe this is plenty. The one positive was the excellent customer service I received from Beverly who is an Aqua Resort employee. She took the time to listen to my complaints and followed up with me to let me know what would be done to handle all those issues. She went above and beyond as far as I was concerned.

The condo layout was nice. It was clean when we arrived. The view and beach were beautiful. The amenities of the condo complex are above average. My only complaint is how loud the street noise is. It is fine if you go to bed after midnight but for early birds, bring ear plugs.

This is a great property. It is close to shopping, restaurants, and activities for every family member. Amid COVID-19, the check-in process was contact-less and easy.

Was very nice views was great . Pool was great and beach was beautiful!!!!

Room 1211 was very nice for the 5 of us that stayed there. The Aqua is the perfect location on the PCB strip because almost everything is within walking distance. The room was clean and had the right type of furniture for the space. My only complaint is that the washer and dryer were unbelievably loud. My only complaint with Aqua is that the elevators weren’t working properly while we were there. My friends and family got stuck on the 3rd floor a couple times and another family got dropped 2 floors inside the elevator. Very scary! I believe the issues were fixed by the time we left, but with us staying on the 12th floor, elevators were very necessary! It will not deter me enough to not return, but I’m hoping this major safety issue gets looked into again.

The view of the beach from the 12th floor was spectacular!

Great..coming back next year to a different unit

My family has vacationed in Panama City Beach for several years and we have always stayed at Aqua. We love this place. Needless to say we were very disappointed when we had to leave just a couple days into our vacation, due to hurricane Michael. We are looking forward to our next vacation at Aqua.

We loved our condo and the resort! Perfect location and very convenient! Both pools were very clean and super nice! Our kids enjoyed the gym area and the hot tub! Our balcony view was a nice mixture of the beach, ocean, pier and being able to see the street happenings and people walking and golf carting! We can't wait to go back...see ya in 2019 Aqua!!!

We recently stayed at Aqua and we were highly impressed with our condo, how clean the resort was and how friendly the staff was. Will be looking to book this condo again next year.

Great location, very clean, awesome view, friendly staff.